Privacy policy



Company Name: Nanco Optique

Effective Date: September 21, 2023

The purpose of this privacy policy

The purpose of this privacy policy is to inform users of our website about the personal data we will collect, may be collected, as well as the following information, where applicable:

  • Personal data we will collect
  • Use of collected data
  • Who has access to collected data
  • User rights
  • Site cookie policy

This privacy policy operates alongside our website’s general terms and conditions.

Applicable Laws

This policy complies with the laws set forth in the Personal Information Protection and Electronic Documents Act (PIPEDA).

For residents of EU countries, the General Data Protection Regulation (GDPR) governs all data protection policies, regardless of the site’s location. This privacy policy aims to comply with the GDPR. If there are inconsistencies between this policy and the GDPR, the GDPR will prevail.

For residents of the State of California, this privacy policy aims to comply with the California Consumer Privacy Act (CCPA). In case of inconsistencies between this document and the CCPA, state legislation will apply. If inconsistencies are found, we will amend our policy to comply with the relevant law.


Users agree that by using our site, they consent to:

  • the terms outlined in this privacy policy and
  • the collection, use, and retention of the data listed in this policy.

Personal data we collect

Automatically collected data

When you visit and use our site, we may automatically collect and retain the following information:

  • IP address
  • Location
  • Links visited while using the site
  • Content viewed on our site
  • Duration of the visit
  • Hardware and software details (browser used, device type)

Non-automatically collected data

We may also collect the following data when you perform certain functions on our site:

  • First name and last name
  • Email
  • Phone number
  • Mailing address
  • Billing address
  • Gender
  • Date of birth
  • Payment information
  • Preference-related information

These data may be collected through the following methods:

  • Contact form
  • Transaction form
  • Website purchase

Please note that we only collect data that assists us in achieving the purpose stated in this privacy policy. We will not collect additional data without prior notification.

How we use personal data

Personal data collected on our site will only be used for the purposes specified in this policy or on the relevant pages of our site. We will not use your data beyond what we disclose.

The data we collect automatically is used for the following purposes:

  • Anonymous statistics
  • Optimizing site navigation and content

The data we collect when a user performs certain functions may be used for the following purposes:

  • Communication
  • Receipts
  • Order tracking
  • Delivery
  • Content display restrictions

With whom we share personal data


We may disclose any user data to any member of our organization who reasonably needs it to achieve the objectives stated in this policy.

Third parties

We may share user data with the following third parties:

  • Subcontractors

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given objective.

Other disclosures

We are committed to not selling or sharing your data with third parties except in the following cases:

  • if the law requires it
  • if it is required for any legal proceedings
  • to prove or protect our legal rights
  • to buyers or potential buyers of this company in the event that we seek to sell the company

If you follow hyperlinks from our site to another site, please be aware that we are not responsible and do not have control over their privacy policies and practices.

Data retention period

We do not retain user data beyond what is necessary to achieve the purposes for which it is collected.

How we protect your personal data

We protect your data by using the following means:

  • Firewalls and antivirus on our devices
  • Regular website updates to prevent software vulnerabilities
  • Confidentiality agreements with subcontractors and employees
  • Use of strong passwords and protection of site login forms

While we take all reasonable precautions to ensure that our user data is secure and users are protected, there is always a risk of harm. The internet as a whole can be, at times, insecure, and therefore, we are unable to guarantee the security of user data beyond what is reasonably practical.


For EU residents, the GDPR specifies that individuals under the age of 15 are considered minors for data collection purposes. Minors must have the consent of a legal guardian for their data to be collected, processed, and used.

Minimum age

If a minimum age applies to our content, it will be indicated on the relevant sections of the website. Users are responsible for confirming their age before accessing restricted content.

International data transfer

User data may be accessed, processed, or collected by the company or a subcontractor thereof in the following countries:

  • Canada
  • United States
  • France

Your rights as a user

As a user, you are entitled to access all your personal data that we have collected. Additionally, you are entitled to update or correct any personal data in our possession, provided it is legally acceptable.

You can choose to delete or modify your consent to data collection and use at any time, provided it is legally acceptable, and you inform us within a reasonable timeframe.

Cookie Policy

A cookie is a small file stored on a user’s hard drive by the website. It is only accessible when the user visits the website. Its purpose is to store data related to the user’s browsing habits.

Examples of information stored in cookies

A page marked as a favorite, site display preference, favorite article category, etc.

We use the following types of cookies on our site:

Functional Cookies

We use them to remember any selections you make on our site so they are saved for your future visits.

Analytical Cookies

This allows us to improve the design and functionality of our site by collecting data on the content you access and engage with on our site.

Targeting Cookies

These cookies collect data on how you use the site and your preferences. This allows us to make the information and promotions you see on our site more targeted.

You can open your browser in private mode to have cookies deleted at the end of each session. You can also choose to disable cookies entirely in your internet browser, but this may reduce the quality of your user experience on all visited websites.

Third-Party Cookies

We may use third-party cookies on our site to achieve the following objectives:

Collecting browsing data.

Adapting advertisements to the visitor’s interests.


This privacy policy may be changed from time to time to maintain compliance with the law and to account for any changes in our data collection process. We recommend that our users periodically check our policy to ensure they are informed of any updates. If necessary, we may notify users by email of changes to this policy.

To modify, delete, inquire, or contest collected data

If you have questions or wish to have your information deleted or modified in any way, please contact our privacy officer.

Privacy Officer:

Jean-Philippe Côté